In order for a reservation to be confirmed, the following must be paid :
All services must be paid in full a minimum of 30 days before the starting date of the travel arrangements; any reservation made less than 30 days before the starting date will be subject to immediate payment in full. Gay Travel France's commitment is considered definitive once a receipt has been sent to confirm the reservation.
Payments may be made by credit card (visa or mastercard), check in euro currency or bank transfer.
Our rates are quoted per night and per person, all taxes included.
Gay Travel France will provide a quotation for transportation costs when a reservation is requested. Transportation fees are to be paid directly to Gay Travel France.
The rates quoted for housing do not include the cost of any additional optional services that may be requested on site.
Meals and all other personal expenses are not included, unless otherwise stated.
Please notify us prior to departure should you expect to have any special needs on your date of arrival.
Should you wish to travel with pets, please enquire about the possibility of doing so before your departure.
A list of House Rules are posted in each establishment. Our guests are asked to become acquainted with these instructions and to respect them. Many problems can be avoided by some simple precautions : closing the windows before leaving your hotel room or apartment, locking your door behind you, etc.
Gay Travel France cannot be held responsible for the loss of any personal effects left behind in a guest's hotel room or apartment upon departure.
Modifications : within the limits of availability, we will try to accommodate any modification to the travel dates, type of housing or travel destination.
If, after modification, the value of the travel arrangements is inferior to the original arrangements, the guest will be charged a flat fee of 100€.
Cancellations : all cancellations must be made by registered letter or by fax. The date of cancellation, for the determination of any applicable cancellation fees, is the date the notification is received. Cancellation fees are applied on a pro rata basis as follows:
Modifications : any modification of the travel dates, if allowable, will give rise to a fee that varies depending on the date at which the modification is requested and the conditions issued at the moment of reservation.
Cancellations : a cancellation fee will be applied that varies depending on the date at which the cancellation is requested and the conditions issued at the moment of reservation.
No shows : 100% of the total cost of the transportation will remain due, with no refund possible.
As a cancellation may be necessary due to a cause beyond a guest's control, we advice all guests to take a personal insurance. The insurance premium must be paid in its totality at the moment of reservation and can in no circumstance be reimbursed.
A premature departure is not grounds for reimbursement.
There is always the possibility that circumstances beyond our control could force us to modify our offers, either partially or in their entirety. In the case of travel arrangements that include transportation, the travel details we provide (schedule, itinerary, type of train, airplane, or boat) are subject to change. Delays are sometimes unavoidable (due to traffic, strikes, weather conditions,…), and guests will be notified of any such problems as soon as possible.
Our team is available to respond to your grievances, resolve any problems that may arise and provide the support necessary to ensure that you fully benefit from your vacation. You are therefore encouraged to contact us, without hesitation. Any complaints made after travel has terminated must be addressed, by registered mail, to the following address : 236 rue Saint Martin, 75003 Paris. Please note that all complaints should be made as soon as possible so as to ensure that the problem can be resolved in your best interests. When sending a complaint, please provide the following details : the name of the person under which the reservation was made, the reservation number, the destination and dates of travel as well as the type of housing or room type reserved. Any documentation (from the website or personal documents) that may help with the treatment of claims would also be greatly appreciated.
By placing a reservation for any of our services, acceptance of our general and particular conditions of sales is implied. Additional information on our services is available from your contact. Please note, however, that all information concerning accommodations (directional orientation, etc.) is provided for information only and does not constitute a contractual guarantee. Information concerning athletic activities, as well as descriptions of their locations, is transmitted to us by our correspondents located on site and is also provided for information only. We cannot be held responsible for the accuracy of this information, should any changes occur before your visit. For additional information concerning the available activities, please contact directly the establishments concerned. As our catalogue is prepared in advance, we ask that you confirm any criteria that may motivate your choice of travel plans with the team members of Gay Travel France : dates of availability, activities or services offered, etc.
Please note that Gay Travel France acts as an intermediary between clients and various accommodation providers. Therefore, Gay Travel France cannot be held responsible in case of loss, theft or damage of personal effects in the establishments, whether it be in a hotel room, apartment, parking lot or commons areas (storage areas, etc.).
We would like to remind you that guests are solely responsible for ensuring they are covered by an adequate insurance policy during their stay.
The exchange rates indicated on the website are compiled from various sources and are not necessarily updated on a daily basis. It is advisable to verify the exact exchange rate applicable at the date of reservation.
All rights relative to the intellectual property of the website's contents are the property of Gay Travel France or its partners. The names Gay Travel France and Lesbian Travel France as well as all other brands, logos and representations of these brands which figure on the website are registered trademarks. Any use of these trademarks is subject to the express authorization of Gay Travel France.
Gay Travel France reserves the right to modify or to update the present Terms and Conditions of Sales, at any moment and without notification. The applicable version of the sales conditions is posted on the website as of the date at which any modification goes into effect.
The website describes all the services offered by Gay Travel France Ltd. (Registre du Commerce des Sociétés registration nº xxxxx), based at : 236 rue Saint Martin, 75003 Paris. The website may contain hyperlinks towards other websites owned and operated by third parties. Gay Travel France cannot be held responsible for the content of such websites administered by third parties
In accordance with French law (“Loi Informatique et Libertés du 06/01/1978”), the information you provide is voluntary, and you have the right to access and to rectify the information which concerns you. Unless you request otherwise, Gay Travel France may provide your personal details to third party companies as necessary to provide the services you purchase.
Gay Travel France cannot be held liable in the event that it be impossible to respect one of the obligations established by the present conditions of sale should this be due to a cause beyond its control, i.e. an unforeseeable event for which Gay Travel France is not responsible and which makes it either impossible or more expensive for Gay Travel France to fulfil its obligations. Notably, events which shall be considered as such include: orders made by public authorities, war, demonstrations, floods, accidents, storms, strikes, foreclosures, terrorist attacks, and social movements affecting Gay Travel France's service providers.
Subject to the exclusions stipulated in paragraph 2 (a and b) of article 14 of the law of 13 July 1992 referred to above, all offers and all sales of travel services or stays result in the handing-over of appropriate documents that meet the rules defined by the present chapter. (…In the case of sale of airline transport tickets or of transport tickets on a regular line not accompanied by services linked to these transports, the seller shall issue to the buyer one or more tickets for the totality of the journey issued by the carrier or under its responsibility. In the case of transport on request, the name and address of the carrier for whose account the tickets are issued must be given.).
Separate billing of the various elements of a same travel package does not exempt the seller from the obligations laid down by the present chapter.
Prior to entering into contract and on the basis of a written support bearing its corporate name, its address and an indication of its administrative authorisation for exercise, the seller shall communicate to the consumer information on prices, dates and other elements constituting the services provided on the occasion of the journey or of the stay such as:
Prior information given to the consumer is binding on the seller, unless in this information the seller should expressly reserve the right to modify certain elements. In this case, the seller shall clearly indicate to what extent this modification can intervene and on what elements. At all events, modifications made to the prior information must be communicated to the consumer in writing prior to conclusion of the contract.
The contract entered into between the seller and the buyer must be written, drawn up in duplicate (one copy of which shall be handed over to the buyer) and signed by both parties. It shall include the following clauses:
The buyer is entitled to transfer his contract to a transferee who meets the same conditions as he for carrying through with the journey or with the stay so long as this contract has not produced any effect.
Unless more favourably stipulated to the transferor, the transferor is required to inform the seller of his decision by registered letter with acknowledgement of receipt no later than seven (7) days prior to the beginning of the voyage. When a cruise is involved, this deadline is increased to fifteen (15) days. In no case is this transfer subject to prior authorisation by the seller.
When the contract includes the express possibility of revising the price, within the limits stipulated in article 19 of the above-mentioned law of 13 July 1992, it must set out the precise methods of calculation, both upwards and downwards, variations in prices, and notably the amount of transport costs and taxes pertaining thereto, the currency or currencies that may have an incidence on the price of the stay, the share of the price to which the variation applies, the rate of the currency or currencies retained as a reference for establishing the price included in the contract.
When, prior to the buyer's departure, the seller is forced to modify one of the essential elements of the contract such as a significant increase in price, the buyer can, without prejudging recourses for amends for losses that may have been suffered, and after having been informed thereof by the seller by registered letter with acknowledgement of receipt:
In the case provided for in article 21 of the above-mentioned law of 13 July 1992, when, prior to the buyer's departure, the seller cancels the journey or the stay, he shall inform the buyer thereof by registered letter with acknowledgement of receipt; the buyer, without prejudging the recourses for amends for losses possibly suffered, shall obtain immediate refund from the seller, without penalty, of the sums paid; in this case, the buyer shall receive an indemnity equal to no less than the penalty that he would have borne if the cancellation had occurred of his own doing on this date. In no case do the provisions of the present article form an obstacle to the conclusion of an amicable agreement whose purpose is acceptance by the buyer of an alternative journey or stay proposed by the seller.
When, after the buyer's departure, the seller finds himself unable to provide a preponderant part of the services stipulated in the contract representing a non-negligible percentage of the price honoured by the buyer, the seller shall immediately take the following steps without prejudging recourses for amends for losses that might have been suffered:
Regions
Types
